Online
Before contacting technical support, please take a few minutes to look through
our training and troubleshooting resources online.
Add-Ins SDK
Extend GeoStudio by writing your own Add-Ins.
License Files
Moved to a new computer or lost your license files? Download license files here.
Email
If you cannot find the information you need on this site, email us at support@geo-slope.com.
Please tell us:
- Which product and version you are using.
[Help me find this.]
- Your serial number.
[Help me find this.]
- A detailed description of the problem, including whether the problem has happened before and any steps
you have already taken to try to resolve the issue.
- If your request has to do with installation or license problems, please also attach a
GeoMedic report.
[Help me find this.]
Telephone
GEO-SLOPE Technical Support is also available by phone by calling +1 403 269 2002. You can
reach us weekdays from 8:00 am to 5:00 pm Mountain Time.
Annual Maintenance
We offer an optional comprehensive Annual Maintenance program for GeoStudio. When your
license is within its maintenance period, you get full licensing and installation support
as well as basic engineering support. On top of that, you get immediate access to the
latest updates, from new features to new major releases. Without maintenance, only
only licensing and installation support is provided.
Please refer to the 
Annual Maintenance FAQ
for further details.
Expert Services
Our Expert Service is an advanced, fee-based service that provides access to our
engineering experts for in-depth assistance with your numerical modeling and analyses.
Consider this service when you would like guidance in the development of a numerical
model, or an objective review of a complex model to strengthen your confidence.
Our specialists will work with you to determine the scope of work necessary and
present you with a proposal outlining what would be required for a resolution. The
proposal will include an estimate of all fees and expenses, with the initial
consultation session provided free of charge.
If you have questions about modeling your specific problem, please
contact us by email.
Older Versions
GeoStudio 2007
Click here for online resources for GeoStudio 2007.
Retired Software
Effective September 30, 2013, GEO-SLOPE officially retired GeoStudio 2004 (version 6).
GEO-SLOPE no longer provides hardware, engineering or technical support, or software bug fixes for the versions being retired;
however, some resources are still available online.
GeoStudio 2004 can still be downloaded
and will continue to work with your existing licenses and security keys.
Example files and tutorial movies
will remain online for a period of time.
Version 5 and VADOSE/W version 1 can
still be downloaded. GEO-SLOPE has issued permanent license files with no end date for all licensed users.
You can find your permanent v5 license file here.
Version 4 can still be downloaded.
Please keep your Sentinel parallel port key(s) in a safe place as we can no longer ensure replacement.
installation CD-ROM and diskettes.