GEO-SLOPE is offers a comprehensive Annual Maintenance program for GeoStudio.
We deliver feature updates in GeoStudio throughout the year, rather than
producing a major release every few years as in the past. With the purchase of
the Annual Maintenance option, you will
receive new features sooner, and continually remain current with the latest software.
1. Why purchase Annual Maintenance?
Immediate access to the latest updates.
Basic engineering support.
Full licensing and installation support.
No additional cost when a new version is released.
2. How does Annual Maintenance work?
Effective for 12 months (to the last day of the month that the maintenance was purchased).
All software updates released while your maintenance is valid will work with your license.
3. What happens when my Maintenance expires?
Your existing software version will continue to work; however, updates and bug fixes
will not be available. Software updates released after your maintenance expires
will not work with your license.
Licensing and installation support is still provided, but engineering is only provided at an additional cost.
Lapsed maintenance can be reactivated by paying the annual maintenance fees that
were missed, to a maximum of 60% of the new license price.
4. How much does Annual Maintenance cost?
One year of annual maintenance is approximately 20% of the initial license price.
Annual maintenance is purchased as a separate item, either for a GeoStudio
license or for an older GeoStudio 2007 license.
Annual maintenance is purchased in 12-month increments.
Twelve equal payments can be made monthly on a valid credit card with a signed authorization letter.
Refer to the Price List for specific prices.
5. Do I have to purchase Annual Maintenance?
No, maintenance is optional.
Without maintenance, "upgrading" a license to the current release is done simply
by paying the annual maintenance fees that were missed, to a maximum of 60%
of the new license price.
6. Can you give me an example?
Let's say you buy a SLOPE/W license on September 1st, 2012, but you choose not to
purchase annual maintenance. You can continue to use your SLOPE/W license indefinitely
with whatever version of GeoStudio you downloaded in September, but if we release
a new version in December and you install that version, it will say you do not have
a valid license, and it will not run.
Perhaps that December release has some new features you really want to take advantage of.
You can purchase a year of annual maintenance in December, but the cost will be pro-rated
to include the three months you missed, so instead of $900 it will cost
900 + (3 x (900 ÷ 12)) = $1,125. For that price you get to use
the December release as well as all new releases for the next twelve months.